Frequently Asked Questions
The Answers You Need
Shipping?
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, Standard orders can still take up to 4 business days, Express orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays.
What is your return policy?
We do not provide cash refunds. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached. The following items are considered "Final Sale" and cannot be exchanged in-store:
What are the payment options?
Visa
Mastercard
Discover
American Express
PayPal
Apple Pay
Google Pay